Privacy Policy

At Smokers Haven, we are committed to safeguarding your privacy and ensuring a secure and trustworthy online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect personal information when you visit our website, create an account, place an order, or interact with our customer service team. This information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Purchase history

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders & provide loyalty points
  • To communicate with you about your orders, promotions, and updates
  • To improve our products and services
  • To personalize your shopping experience
  • To provide customer support

3. Information Sharing

At Smokers Haven, we value your privacy. We do not sell, rent, or share your personal information with third parties for marketing purposes. We will only share your information with trusted service providers who help us operate our stores and fulfill your orders, such as payment processors. These third parties are obligated to protect your information and only use it for the purposes specified by Smokers Haven.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Data Security

We implement reasonable and industry-standard security measures to protect the personal information you provide to us. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information
  • Request the deletion of your personal information (subject to certain legal obligations)
  • Opt-out of promotional communications at any time by following the unsubscribe link in our emails

If you would like to exercise any of these rights, please contact us at [email protected].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any significant changes, we will notify you through a prominent notice on our website. Please review this policy periodically to stay informed about how we protect your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Smokers Haven
[email protected]