FAQ

  • Do not charge devices in the car

  • Do Not Leave it charging longer than recommended by the manufacturer

  • Take off the pod before you charge your device

  • 5 Clicks to turn on/off

  • Check if the coil is properly seated

  • Do not leave the device in hot or cold conditions

  • Do not over-pack or overfill the device 

  • If it’s not working right away, put it on the charger for 5-10 min

  • Inspect disposables before leaving the store

  • Use batteries with the same wattage and capacity

  • Do not use damaged or old batteries

  • Use the correct charger – do not use cell phone chargers

Return Policy

ALL SALES ARE FINAL

Please test all disposables prior to leaving the property, no refunds or exchanges of disposables are allowed after they have left the store. 

*The store manager MAY make an exception for Manufacturer defects

Exchange Policy:

  • The product has a manufacturer’s defect 
  • Must be within 7 days of purchase
  • Must have receipt
  • The Staff will troubleshoot the defective item prior to exchange
  • Defective items can only be exchanged for the same item.